Social Care Network
Member Services
Welcome to our Member Services page! Here you can find information about the Social Care Network. Click on the links below to find community resources, screening providers, information about how to contact us, and more. You can also see a list of the health insurance plans in our region.
You can contact us starting January 2nd!
Call Us!
For TTY, dial 711
(917) 830-1140
Email Us!
Community Services
Health Insurance Plans in Our Region
Anthem Blue Cross Blue Shield
(800) 300-8181
TTY: 711
Emblem Health
(855) 283-2146
TTY: 711
Healthfirst
1 (866) 463-6743
TTY: 1 (888) 542-3821
RiverSprings Health
(800) 362-2266
TTY: 711
Village Care
1 (800) 469-6292
TTY: 711
Center’s Plan
1 (855) 270-1600
TTY: 711
Fidelis
1 (888) 343-3547
TTY: 711
MetroPlus
(800) 303-9626
TTY: 711
United
(800) 493-4647
TTY: 711
Elderplan
1 (877) 891-6447
TTY: 711
Hamaspik
(888) 426-2274
TTY: 711
Molina
(800) 223-7242
TTY: 711
VNS
1 (866) 783-1444
TTY: 711
Member Complaints
At any point, a Member has a right to report a complaint to their health insurance plan, a provider, or a Social Care Network.
You can report a complaint to the Social Care Network by completing the form below. Your complaint will be reviewed in a timely manner. You will receive a written response with the action taken or resolution within 30 days of your submission.
By completing and submitting this form, I give my permission to share the information below with the Staten Island Performing Provider System.
Member Complaints