OCH Admin Help Center

What can we help you with?

<a class="home-feature" href="http://statenislandpps.org/wp-admin/admin.php?page=och-section-users-management/"><!-- [et_pb_line_break_holder] --><div><!-- [et_pb_line_break_holder] --><span class="et-pb-icon et-waypoint et_pb_animation_off" style="color: #1e3768;"></span><!-- [et_pb_line_break_holder] --><p></p><!-- [et_pb_line_break_holder] --><p></p><!-- [et_pb_line_break_holder] --><p></p><!-- [et_pb_line_break_holder] --><h4 style="font-family:droid_sansregular;">Manage user accounts</h4><!-- [et_pb_line_break_holder] --></div><!-- [et_pb_line_break_holder] --></a>
<a class="home-feature" href="http://statenislandpps.org/help/attendance-verification/"><!-- [et_pb_line_break_holder] --><div><!-- [et_pb_line_break_holder] --><span class="et-pb-icon et-waypoint et_pb_animation_off" style="color: #1e3768;"></span><!-- [et_pb_line_break_holder] --><p></p><!-- [et_pb_line_break_holder] --><p></p><!-- [et_pb_line_break_holder] --><p></p><!-- [et_pb_line_break_holder] --><h4>Managing training enrollment</h4><!-- [et_pb_line_break_holder] --></div><!-- [et_pb_line_break_holder] --></a>
<a class="home-feature" href="http://lms.onecityhealth.org/help/completing-course/"><!-- [et_pb_line_break_holder] --><div><!-- [et_pb_line_break_holder] --><span class="et-pb-icon et-waypoint et_pb_animation_off" style="color: #1e3768;">t</span><!-- [et_pb_line_break_holder] --><p></p><!-- [et_pb_line_break_holder] --><p></p><!-- [et_pb_line_break_holder] --><p></p><!-- [et_pb_line_break_holder] --><h4>Adding trainings</h4><!-- [et_pb_line_break_holder] --></div><!-- [et_pb_line_break_holder] --></a>

Frequently Asked Questions

How do I log in to my account?

Option 1

Step 1) Go to the OCH LMS homepage here: http://statenislandpps.org/

Step 2) Find the “Sign In” box on the top left

Step 3) Enter your username and password

Option 2

Step 1) Go to the OCH LMS homepage here: http://statenislandpps.org/

Step 2) On the top right-hand corner of the page select “Sign In

Step 3) Enter your username and password and you will be re-directed to the homepage

Still having issues? Email HWapps for support at support@hwapps.org

How do I register for a training?

Step 1) Locate the course you want to take

Step 2) On the course home page, select “Take This Course

Step 3) If you are not already signed in, you will be prompted to log in or create an account

Step 4) Once logged in, complete the registration form, including all mandatory fields.  Then click “Submit

Step 5) Select “Start Course

Still having issues? Contact HWapps at support@hwapps.org

Still have questions? Our team can help.

For technical questions and feedback, email support@hwapps.org or call (800) 516-9693. These may include issues such as browser compatibility, web technologies, page loading speed, and log in difficulties.

For training questions and feedback, contact the OneCity Health Workforce Team at ochworkforceteam@nychhc.org. These may include inquiries related to target audience, curriculum, registration, evaluations, CME credits, and more.